Quality Assurance

Door furniture that will last you a lifetime

We place a very high emphasis on quality assurance and offer an extended, conditional warranty of up to 25 years across most of our door handles and other door hardware. As a best-practice business, quality assurance is a manifestation of the values to which our company and employees subscribe, and an accountability that ensures quality outcomes.

Best-practice quality control ensures our door hardware is of the highest calibre

The measurement of best-practice quality assurance processes at the source delivers the quality outcomes our customers expect. Our manufacturing follows strict guidelines. This starts with detailed product drawings that are tested with a multitude of samples to ensure the hardware can pass rigorous quality testing, building codes and fire rating standards. Quality control starts with testing raw material quality and continues throughout various stages of manufacturing to end product testing.

Sophisticated management systems to fulfil your architectural hardware requirements

Our Enterprise-wide Management System (ERP) controls all aspects of our business operations and customer delivery. It delivers real-time information that enables us to view orders, products and customer details from any location, anytime.  Our Sales and Operations Planning (S-OP) principles create a close relationship between market demand and the products we produce.  With careful management, our Delivery in Full on Time (DIFOT) ratios and inventory accuracy (industry standard measurement) are extraordinarily high.  This enables us to seamlessly meet customer demand, which is evidenced by our recurring business, referrals, high-profile clients and award-winning projects.

We always welcome customer feedback and look to continuously improve performance as a core part of our philosophy and business practice.

For further information or to provide feedback call us on +613 9300 8888 or email us.

About Designer Doorware's Capabilities

Designer Doorware designs and manufactures superior quality door furniture and architectural hardware including hingesdoor handles and door knobs, door pull handles, sliding door hardware, door hardware accessories, door closers, locks, cabinet door handles, and bathroom accessories. Our products offer timeless qualities to suit a variety of architectural styles and budgets, with thousands of product options and combinations to choose from.

If you are looking for something extra special, our custom design service can create hardware to complement any commercial or residential project, no matter how unique your requirements. We regularly work with Architects, Designers, Developers and Builders on award winning projects of all sizes across Australia, Asia-Pacific and the USA. With know-how gained through many years of specialised design experience, a well-established international network and best-of-breed manufacturing capabilities, we can operate to short lead times and quickly deliver doorware and accessories anywhere in the world.

Our new Selector Tool makes it easy to visualise, compare and select architectural hardware online. You can review a wide range of products, find related products, get tailored specification sheets, make them into a PDF book and request a quote for your specified products. We also make doorware selection easier with customer services that incorporate interior design advice, specifying, scheduling and more. Contact our friendly, highly qualified team to help create that final complement to your project.

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